How can I get in contact with Vacuvault?

If you would like to get in touch with our support team, please contact us via our “Contact Us” page on our website header. One of our friendly staff members will assist you within 24-48 hours.

Where are the products located and shipped from?

We work with trusted international warehouses to ensure your order is packed securely and shipped efficiently. Most orders arrive within 7–15 business days, depending on your location.

What types of payment do you accept?

We accept all major forms of payment, including credit cards, PayPal, and any of the Buy Now Pay Later methods listed throughout our website, including AfterPay and Zip.

Is delivery free?

Yes! We offer fast and free delivery worldwide on all orders, so you can shop with confidence.

What if my order is delayed?

Occasionally, orders may be delayed. If this happens, please:

1. Visit our ‘Shipping Information’ page for more details.
2. Check the Shipping Confirmation email you received (this may be in your spam or junk folder). If you still have questions, feel free to contact us via our Contact Us page, and we’ll assist you promptly.

Can I return a product if I’m not satisfied?

Absolutely. We offer a 30-Day Money Back Guarantee on all our products. If you’re not completely satisfied, please view our Refund Policy, or contact us for assistance.